Help Center

Everything you need to get the most out of AeonHQ.

Browse guides by topic, or start with the basics below. Whatever you're setting up, we've made it plain-English — no jargon, no code.

Browse by topic

Getting Started

Set up your account, import your contacts, and go live in a few simple steps.

Connecting Your Channels

Link your phone, text, iMessage, WhatsApp, and web chat into one unified inbox.

Managing Leads

Track every prospect through your pipeline, add notes, and never lose context.

Your Website & IDX

Publish your site, feature listings, and let buyers search the MLS right from your pages.

Automation & Nurture

Turn on follow-up sequences that text and email leads at the right moment, automatically.

Team & Permissions

Invite teammates, set roles, and control who sees which leads and tools.

Billing & Account

Manage your plan, update payment details, and view your account settings.

Security & Privacy

Understand how your data is isolated, encrypted, and kept yours — always.

New here?

Start with these steps to get your AI-first front desk up and running:

  • Complete your business profile so the AI speaks in your brand's voice
  • Connect your phone and messaging so every call and text is answered 24/7
  • Link your calendar so the concierge can book appointments for you
  • Import your existing contacts to bring your whole pipeline into one hub
  • Publish your website with built-in MLS/IDX search to capture new buyers
  • Turn on automated follow-up so no lead ever goes cold

Need a hand?

Can't find what you're looking for? Talk to our support team, or book a demo and we'll walk you through it live.

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